FAQs 💬
You Got Questions?
Welcome to the Ripe Creatives Frequently Asked Questions (FAQ)— your go-to spot for answers. Curious about pre-orders, international delivery, or why an order takes awhile? We've got you.
Don’t see your question here?
Hit us up at hello@ripecreatives.art and we’ll help you out.**
**We can't tell you when Parkie's next fit is dropping tho 😉
DROP XX1
So this is a Pre-Order?
Yup.
Parkie’s first drop is pre-order only and limited.
Each item is made-to-order, which means: less waste and more intention 🌱
Will this item ever come back?
Nope. Limited run: for the freshest only 🧢🍓
No restocks once pre-orders are finished. Drop XX1 is a one-time-only release.
What is the fitting like?
It’s a low-profile, unstructured cap made from pre-shrunk cotton twill with an adjustable strap in the back.
One size fits most.
Why is it Taking so Long?
Great question! Each hat is made-to-order. Meaning it’s crafted just for you after you check out— no dusty warehouses or wasteful bulk runs here.
We're keeping it intentional, keeping it small, and doing our part to reduce overproduction.
And you’re helping the planet by being patient— Berry Cool of you. 🍓💚🌱
Can I cancel or change my order?
If you need to make a change, email us ASAP at hello@ripecratives.art. Once production begins on your order, then unfortunately, we can’t make any changes.
Payment & Sale Information
What Payment Methods do You Accept?
We accept all major cards, PayPal, Apple Pay, and Google Pay.
Do you offer refunds?
Because each item is made-to-order, all sales are final.
However if something arrives damaged or there’s an issue you experience, please reach out— Parkie cares about his pals! And Customer Satisfaction is important to us.
Shipping
When Will my Order Ship?
Pre-orders will typically take about 2–3 weeks to produce and ship out. We’ll send you all the tracking info once it’s on the move :)
Can I Track Shipping?
As soon as your item ships, we'll send you an email with tracking info. Sit tight— it’s coming 👀📦
Do You Ship Internationally at all?🌍
Yes!
We’re proud to offer some international shipping destinations so Parkie can pop off worldwide 🍓🌎
We currently ship to the following countries based on demand and delivery reliability:
- Australia
- Canada
- Denmark
- Finland
- Germany
- Greenland
- Iceland
- India
- Indonesia
- Ireland
- Italy
- Jamaica
- Japan
- Mexico
- Netherlands
- New Zealand
- Norway
- Philippines
- Poland
- South Korea
- Sweden
- Switzerland
- Thailand
- United Kingdom
If we don’t ship to your country yet— please reach out to us at: hello@ripecreatives.art! We'd love to hear from you. We’re always exploring ways to expand 🍓📦
Please keep in mind:
- Shipping costs are flat-rate and vary by region: $4.95 for all U.S. orders, $17 for international.
- Delivery times vary by country and will be shown at checkout.
- Your order may be subject to customs fees or import taxes depending on your country’s regulations. These charges are not included in our prices and are the responsibility of the buyer.
- We unfortunately can't control delays due to customs or border processing— thanks in advance for your patience.